Privacy Policy
This Privacy Policy explains how BuilderDuty Inc. collects, uses, stores, and protects your information when you visit our website, submit a form, contact us, book a call, or purchase our services.
We only collect information needed to operate the website, communicate properly, improve the experience, and deliver our services.
We collect contact and usage information needed to serve visitors and clients properly.
Your information helps us respond to inquiries, process services, and improve delivery.
We take reasonable steps to protect your data, but no online system is completely risk-free.
1. Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Company name
- Project details or inquiry information
- Billing or payment-related details through third-party processors
We may also automatically collect certain website usage information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral sources and website interaction data
2. How We Use Information
We may use collected information to:
- Respond to inquiries and service requests
- Provide project support and client communication
- Process orders, subscriptions, or payment requests
- Improve website performance and user experience
- Send updates, confirmations, reminders, or support messages
- Maintain internal records and service workflows
- Protect the website and business against misuse or unauthorized activity
3. Payment Information
BuilderDuty Inc. may use third-party payment providers, such as Stripe or similar processors, to process transactions. We do not store full sensitive card information directly on our website unless specifically provided through a secure processor environment.
Payment data is handled according to the security and privacy practices of the third-party payment provider being used.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, scripts, analytics tools, and similar technologies to improve website performance, understand visitor behavior, support marketing efforts, and measure engagement.
These tools may help us understand how visitors use the site and how we can improve the website experience over time.
5. Sharing of Information
We do not sell your personal information. We may share information when necessary with:
- Website hosting providers
- Payment processors
- CRM and automation platforms
- Scheduling and communications tools
- Analytics or security service providers
- Contractors or team members directly involved in delivering services
We may also share information when required by law, legal process, or to protect the rights, safety, and operations of BuilderDuty Inc.
6. Data Retention
We may retain submitted information for as long as necessary to respond to inquiries, maintain records, fulfill service obligations, enforce agreements, comply with legal requirements, or improve future operations.
7. Data Security
We use reasonable administrative, technical, and operational measures to help protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.
By using this site, you understand and accept that any transmission of information online carries some level of risk.
8. Third-Party Services and Links
Our website may contain links, embeds, forms, scheduling widgets, payment pages, videos, external tools, or other features powered by third parties.
BuilderDuty Inc. is not responsible for the privacy practices, policies, or content of those third-party platforms. We encourage users to review their policies separately.
9. Your Choices
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of certain information
- Opt out of certain communications
To make a request, contact us using the contact information listed below.
10. Children’s Privacy
This website and our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will take reasonable steps to remove it.
11. Changes to This Policy
BuilderDuty Inc. may update this Privacy Policy from time to time. When updates are made, the revised version will be posted on this page with an updated date.
Continued use of the website after updates are posted means you accept the revised policy.
12. Contact Information
If you have questions about this Privacy Policy, contact:
- BuilderDuty Inc.
- Email: [email protected]
- Website: https://builderduty.com
- Mailing Address: 2229 E 21st St. Oakland, CA, 94606